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John's company acquired 5,0005,000 new customers last year. They spent $20,000\$20,000 in marketing costs and $15,000\$15,000 in sales costs. What is John's customer acquisition cost (CAC)?

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Q. John's company acquired 5,0005,000 new customers last year. They spent $20,000\$20,000 in marketing costs and $15,000\$15,000 in sales costs. What is John's customer acquisition cost (CAC)?
  1. Define CAC: Understand what customer acquisition cost (CAC) means.\newlineCAC is the cost of acquiring a new customer. To calculate it, we need to add all the costs related to acquiring new customers and then divide that total by the number of new customers acquired. To express this mathematically, if the total costs of acquiring new customers is represented by CC and the number of new customers acquired is NN, then CAC=CNCAC = \frac{C}{N}.
  2. Calculate Total Cost: Add the marketing and sales costs to find the total acquisition cost.\newlineTotal acquisition cost = Marketing costs + Sales costs\newlineTotal acquisition cost = $20,000\$20,000 + $15,000\$15,000\newlineTotal acquisition cost = $35,000\$35,000
  3. Find CAC: Divide the total acquisition cost by the number of new customers to find the CAC.\newlineCAC = Total acquisition costNumber of new customers\frac{\text{Total acquisition cost}}{\text{Number of new customers}}\newlineCAC = $35,0005,000\frac{\$35,000}{5,000}\newlineCAC = $7\$7

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